NOÚR

At NOÚR, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit or make a purchase from www.nour.com.pk.

1. Information We Collect

When you browse our website or place an order, we may collect the following information:

  • Personal Details: Name, email address, phone number

  • Order & Delivery Details: Shipping address and purchase information

  • Usage Data: Browsing behavior and interaction with our website (for example, pages viewed and time spent on the site)

2. How We Use Your Information

We use your information to:

  • Process and fulfill orders (including delivery and payment confirmation)

  • Communicate with you regarding order updates, confirmations, and customer support

  • Send promotional messages (only if you choose to receive them)

  • Improve our website and customer experience through analytics and performance tracking

  • Prevent fraud and enhance security by monitoring suspicious activity and protecting our platform

3. Sharing Your Information

We do not sell, rent, or trade your personal information.

We may share your data only with trusted third parties required to operate our business, including:

  • Shipping and logistics partners (to deliver your orders)

  • Website analytics services (such as Google Analytics) to help us understand website performance and improve user experience

All third parties are expected to handle your information responsibly and only for the intended purpose.

4. Data Security

We take reasonable and appropriate measures to protect your information, including:

  • Secure servers

  • Encrypted transmission where applicable

  • Limited access controls to sensitive data

However, no method of online transmission or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights

You have the right to:

  • Access or update your personal information

  • Opt out of marketing emails at any time

  • Request deletion of your data (subject to legal, regulatory, or operational requirements)

To make a request, please contact us using the details below.

6. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review it periodically for any updates.

7. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email: support@nour.com.pk