Terms of Service – NOUR

Welcome to NOÚR. By accessing or using our website www.nour.com.pk, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or placing an order.

1. General

These Terms of Service govern your use of our website and the purchase of products from NOÚR. By visiting our site and/or purchasing from us, you agree to these terms, along with our related policies, including our Privacy Policy, Refund & Returns Policy, and Shipping Policy.

We reserve the right to update, modify, or replace any part of these terms at any time. Continued use of the website following changes means you accept those changes.

2. Eligibility to Use Our Website

By using this website, you confirm that:

  • You are at least the age of majority in your country or have permission from a parent/guardian

  • You will provide accurate, complete, and current information when placing an order

  • You will not use our website for any unlawful or unauthorized purpose

3. Products & Availability

We make every effort to display product colors, styles, and details as accurately as possible. However, slight variations may occur due to screen settings, lighting, or photography.

All products are subject to availability. We reserve the right to:

  • Limit the quantity of any product

  • Discontinue products at any time

  • Refuse or cancel orders if necessary

4. Pricing & Payments

All prices listed on our website are in PKR (Pakistani Rupees) unless otherwise stated.

We reserve the right to change prices at any time without prior notice. In the event of a pricing error, we may cancel or refuse any affected order.

We accept payment methods made available on our website at checkout. By providing payment information, you confirm that you are authorized to use that payment method.

5. Orders & Order Acceptance

Once you place an order, you will receive an order confirmation. This does not guarantee acceptance of your order.

We reserve the right to:

  • Refuse or cancel any order

  • Limit quantities purchased per customer

  • Cancel orders in cases of suspected fraud, incorrect pricing, stock issues, or inaccurate product information

If your order is cancelled after payment, we will process a refund according to our refund policy.

6. Shipping & Delivery

Orders are processed and delivered according to our Shipping Policy. Delivery timelines are estimates and may vary due to courier delays, public holidays, weather conditions, or other circumstances beyond our control.

NOÚR is not liable for delays caused by third-party shipping providers once an order has been dispatched.

7. Returns, Exchanges & Refunds

Returns, exchanges, and refunds are governed by our Refund & Returns Policy. Please review that policy carefully before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to:

  • Logos

  • Images

  • Product descriptions

  • Graphics

  • Website design

  • Text and branding

is the property of NOÚR and may not be copied, reproduced, distributed, or used without our prior written permission.

9. User Conduct

You agree not to:

  • Use the website for fraudulent or unlawful activity

  • Attempt to interfere with the security or proper operation of the site

  • Upload harmful code, malware, or malicious content

  • Misuse customer support, promotions, or website features

We reserve the right to restrict or terminate access to users who violate these terms.

10. Limitation of Liability

To the fullest extent permitted by law, NOÚR shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • Use of our website

  • Purchase or use of our products

  • Delays, interruptions, or website errors

  • Loss of data, revenue, or profits

Our total liability for any claim shall not exceed the amount paid for the product in question.

11. Accuracy of Information

We strive to ensure all information on our website is accurate and up to date. However, we do not guarantee that all descriptions, prices, or content will always be complete, current, or error-free.

We reserve the right to correct errors, inaccuracies, or omissions at any time without prior notice.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party site.

13. Privacy

Your submission of personal information through the website is governed by our Privacy Policy.

14. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws applicable in Pakistan.

15. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Email: support@nour.com.pk
Website: www.nour.com.pk